Internet + New Retail

The SOS is an omni-commerce platform for both B2B and B2C wholesalers / retailers that immediately transforms their traditional business into a multi-channel and multi-platform one that greatly enhances market access. The SOS provides a fully integrated yet modular end-to-end solution from SALES to FULFILLMENT

SOS Services

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FRONT-OF-HOUSE
IN-STORE TECHNOLOGY

  • Point-of-Sale System (Retail and/or Pop-up stores)

DIGITAL AND SOCIAL COMMERCE

  • Digital Commerce Store for PC/Tablets/Mobile
  • Social Commerce – Facebook Shop

PAYMENT

  • Multi Payment Method – Cash, Credit Cards, Digital Wallets
  • Pre-paid in-store credits

FULFILMENT

  • Direct integration with logistics partners including ZoomLog, DHL, Fedex providing warehousing, courier pick up and final mile delivery solutions

CONSUMER AND MARKET INTELLIGENCE

  • Customer Relationship Management System that analyses past purchase behaviour
  • Product Intelligence information analyses of best sellers, most searched.
  • Online shopping behaviour that analyses abandoned cart data, wishlists and online interactions.

DIGITAL MARKETING
BUILD IN

  • Campaign Management (SMS/EDM)
  • Membership and Customer Loyalty System

BACK-OF-HOUSE
AUTOMATION

  • Back-of-house Automation
  • Inventory Management with multi warehousing solutions

The SOS is modular, meaning businesses that have already existing solutions can choose only certain modules to be integrated with their existing system as long as the core module of the SOS is being installed.

Current Problems and Features

Problems that you are facing today?

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Every organization wants to be at the forefront among their competitors. Therefore, it is crucial to have an end-to-end solution that they can use both internally and externally to bridge their interactions with their consumers and/or clients. Despite understanding the importance of enhancing productivity by adopting technologies, rate of uptake remains low especially among smaller businesses.

Business operators today face a multitude of challenges such as strong competition, high rental costs, thin profit margins amid a labour crunch in Singapore. This has led to the wave of eCommerce platform emerging to tackle the challenges and facilitate brand outreach, market penetration and most importantly, increase revenues.

Building from scratch a customized omni-commerce platform with the features in the SOS by the retailer themselves will easily rake up a 6-figure cost which is beyond the financial budget for most SMEs, let alone startups. By leveraging on our turnkey SOS solution, SMEs can look forward to having their teams work faster and smarter at an affordable price.

With rising labour costs, an increasing number of SMEs are having trouble employing workers to manage daily operations, and as such, are unable to find ways to scale their businesses.

Solutions

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Our Existing Customer

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